1.1 Introduction: Offguides (“Offguides,” “we,” ”us,” ”our”, "OLOBOROS GROUP") provides its service (described below) to you through its website located at offguides.com (The “Site”) and through its platform and related services (collectively, such services including any new features, and the Site, the “Service(s)”), subject to the following Terms of Service (as amended from time to time, the “Terms of Service”). PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY GOVERN YOUR USE OF THE SITE AND SERVICES, PARTICULARLY SECTION 10 (BINDING ARBITRATION; CLASS ACTION WAIVER), WHICH AFFECTS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US.
1.2 Modifications to Terms of Service: We reserve the right, at our sole discretion, to change or modify a portion of these Terms of Service at any time. If we do this, depending on the nature of the change we will post the changes on the page and indicate when these changes were last revised and/or notify you, either through an email notification or trough other reasonable means. Any such changes will become will become effective no earlier than fourteen (14) days after they are posted, except changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Services after these changes have become effective constitutes your acceptance of the new Terms of Service. In addition, when using certain Services, you will be subject to additional terms applicable to such services that may be posted on the Service from time to time.
1.3 Privacy: At Offguides, we respect the privacy of our users. For details please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.
2.1 Use Description: The Offguides service and any content viewed through our service, is solely for your personal and non-commercial use. With your Offguides purchase, we grant you a limited non-exclusive, non-transferable, license to access the Offguides content and view your guides through the service on the streaming-only basis for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
2.2 Your registration obligations: You may be required to register with Offguides in order to access certain features of the Service. If you choose to register for the service, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the Service’s registration form. Registration data and certain other information about you are governed by our Privacy Policy.
2.3 Member account, Password and Security: You may never use another’s account, and you may not provide another person with the username and password to access your account. You are fully responsible for any and all activities that occur under your password and account. You agree to (a) immediately notify Offguides of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit your account at the end of each session when accessing the Service. Offguides will not be liable for any loss or damage arising from your failure to comply with this Section.
2.4 Modifications to the Service: Offguides Reserves the right to modify or discontinue the service with or without notice. You agree that Offguides will not be liable to you for any modification, suspension, or discontinuance of the Service.
2.5 General Practices Regarding Use and Storage: You acknowledge that Offguides reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that Offguides reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.
2.6 Free Trial Description: You can at any time cancel your free trial without being charged. After your free trial is ended we will automatically charge you the monthly or yearly fee. There is NO refund after your free trial is ended.
3.1 User Conduct: You are solely responsible for all information being displayed on your account. Offguides reserves the right to investigate and take appropriate legal action against anyone who violates any of the points below:
Interfere with or disrupt the Service or Servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the service. Violate any applicable national or international laws, or any regulations having the force of law. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; solicit personal information from anyone under the age of 18. Harvest or collect email addresses or other contact information of other users from the service by electronic or other means for the purpose of sending unsolicited emails or other unsolicited communications. Advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized. Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the service.
3.2 Fees: To the extent the Service or any portion thereof is made available for any fee, you will be required to select a payment plan and provide Offguides information regarding your credit card or another payment instrument. You represent and warrant to Offguides that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay Offguides the amount that is specified in the payment plan in accordance with the terms of such plan and this Terms of Service. You shall be responsible for all taxes associated with the Services other than taxes based on Offguides’ net income.
3.3 Commercial Use: Unless authorized by Offguides in writing, you agree not to display, distribute, license, publish, duplicate, copy, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the service, use of the service or access to the service.
4.1 Service Content, Software, and Trademarks: You acknowledge and agree that the service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Offguides, you agree not to frame, modify, copy, scrape, rent, loan, sell, lease or create derivative works based on the Service or the Service content, in whole or in part. Using Offguides’ Service you agree to not engage in or use any data mining, scraping, robots or similar data gathering or extraction methods. If you are blocked by Offguides from accessing the Service (Includes your IP address being blocked), you agree not to implement any measures to circumvent such blocking (by masking your IP address or using proxy servers). Any use of the Service content other than as specified herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith are the property of Offguides, our affiliates, and our partners. You agree not to modify, copy, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Offguides.
The Offguides name and logos are trademarks and service marks of Offguides. Other Offguides, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Offguides. Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Offguides displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of Offguides trademarks will inure to our exclusive benefit.
The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. Offguides has no control over such sites and resources and Offguides is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that Offguides will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Service are between you and the third party, and you agree that Offguides is not liable for any loss or claim that you may have against any such third party.
You Agree to Release indemnify and hold Offguides and its affiliates and their officers, employees , directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Service.
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT FOR OS OTHERWISE EXPRESSLY PROVIDED HEREIN, OFFGUIDES EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OG NON-INFRINGEMENT.
OFFGUIDES MAKES NO WARRANTY THAT (1)THE SERVICE WILL MEET YOUR REQUIREMENTS, (2) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (3) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (4) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.
All transactions made with credit and debit cards are debited at the time of purchase
We offer online courses and guides for games that are delivered digitally. After purchasing our products, customers will gain access to their personal dashboard profile where they can download their guides as PDF files and access additional course materials.
Access to Personal Dashboard Profile
Upon purchase, each customer will receive an email with a link to create their personal dashboard profile on our website. Customers will be prompted to set up a password for their account and provide their name and contact information. Once their profile is created, customers can log in to their dashboard to access their purchased products and other course materials.
Downloading Guides
In the customer's dashboard, they will have access to all of the guides that they have purchased. They can simply click on the guide they want to download, and the PDF file will automatically begin downloading to their device. Customers can access their purchased guides from their dashboard at any time and can download them as many times as they need.
Contact Information for Professors
In addition to access to their purchased guides, customers will also have contact information for their professors. This information will be provided in the customer's dashboard, and they can use it to contact their professors if they have any questions or need additional support. Customers can also make appointments with their professors for courses through their dashboard.
If you have any questions about our delivery policy or need assistance accessing your purchased products, please contact us at [[email protected]].
You agree that Offguides, in its sole discretion, may suspend or terminate your account (or any part thereof) or use the Service and remove and discard any content within the Service, for any reason, including without limitation for lack of use. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, be referred to appropriate law enforcement authorities. Offguides may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice.
You agree that any termination of your access to the Service under any provision may be effected without prior notice, and acknowledge and agree that Offguides may immediately deactivate or delete your account and all related information and files in your account or/or bar any further access to such files or Service. Further, you agree that Offguides will not be liable to you or any third party for any termination of your access to the Service.
At Offguides, we value our customers and want you to be completely satisfied with your purchase of our online courses and guides for games. We offer a right to retract policy that allows you to cancel your purchase within a specified timeframe and receive a full refund.
If for any reason you are not satisfied with your purchase, you may retract your order within 14 days of the purchase date. To exercise your right to retract, please contact us by email at [[email protected]] and provide us with your name, order number, and reason for retracting the purchase.
Upon receipt of your retraction request, we will provide instructions on how to return the product and process your refund. Please note that the product must be returned in its original condition and packaging, and the shipping costs for returning the product will be at your expense.
Once we receive the returned product and confirm that it is in its original condition, we will process your refund within 14 days of receiving your retraction request. The refund will be issued to the original payment method used to make the purchase.
Please note that this right to retract policy does not apply to digital products that have been downloaded or accessed by you, as these products cannot be returned once they have been received. If you have any questions about our right to retract policy or need assistance with a retraction request, please contact us at [insert email address] and we will be happy to assist you.
This Privacy Policy describes the data protection practices of Offguides, d/b/a Offguides (“Offguides,” “we,” “us,” or “our”). This Privacy Policy applies to information that we collect and use about you when you access or use the Offguides website, mobile application, or other online or mobile service that links to or otherwise presents this Privacy Policy to you. We refer to these products and services collectively as the “Services.”
Please read this privacy policy carefully to understand how we handle your information. If you do not agree to this privacy policy, please do no use the services.
If you wish to have your personal data deleted, please submit a data deletion request to [[email protected]]
This Privacy Policy contains the following sections:
The Information We Collect
How We Use Your Information
Legal Bases for Use of Your Information
Cookies and Similar Technologies
Online Analytics and Advertising
How We Share and Disclose Your Information
Retention of Your Information
Data Subject Rights and Your Choices
Third Party Links and Features
Children’s Privacy
International Users
How We Protect Your Information
California Privacy Rights
Changes to Our Privacy Policy
Offguides Contact Information
Information we collect
We obtain information about you through the means discussed below when we provide the Services. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
The Services you use or processing your orders
Requests or questions you submit to us via online forms, email, or otherwise
Your participation in sweepstakes, contests, or surveys
Any reviews that you submit about the Services
Account registration and administration of your account
Uploads or posts to the Services
Requests for customer support and technical assistance
Information about you. While parts of the Services may not require you to provide any information that can directly identify you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you includes:
Email address
Name, if you choose to provide it
Log-in credentials, if you create a Offguides account
Billing information, such as shipping address of a gift card recipient, credit or debit card number, verification number, and expiration date
Information about purchases or other transactions with us
Information about your customer service interactions with us
Demographic information such as your gender or other information you choose to provide as part of your Offguides profile
User-generated content you post in public forums such as when you comment on or review a class
Any other information you choose to directly provide to us in connection with your use of the Services
Information about others. If you request that your purchase be provided to someone other than yourself (such as a gift recipient), we use the information you provide about the other person to fulfill the shipment.
When you use our Services, we collect certain information as described in this Section. As discussed further below, we and our service providers (which are third-party companies that work on our behalf) may use a variety of technologies, including cookies and similar tools, to assist in collecting this information.
Websites. When you use our website, we collect and analyze information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, the date and time you used the Services, error logs, and other similar information.
Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device.
If you access the Services through a third-party connection or log-in (e.g., through a social network like Facebook or Twitter), you may allow us to have access to and store certain information from your social network profile. This can include your name, gender, profile picture, your “likes” and check-ins, and your list of friends, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings. You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you enrolled in a class on the Service); you acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any Social Networking Services you have enabled will be able to view such activity.
We may receive additional information such as demographic and statistical information from third parties, such as business partners, marketers, researchers, analysts, and other parties that we may attribute to you based on your assignment to certain statistical groups. We use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you and improve our products, analytics, and advertising.
We, or our service providers, use your information for various purposes depending on the types of information we have collected from and about you, in order to:
Complete a purchase or provide the Services you have requested, including invoicing and accounting
Respond to your request for information and provide you with more effective and efficient customer service
Provide you with updates and information about classes in which you have enrolled
Contact you by email, postal mail, or phone regarding Offguides and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
Customize the advertising and content you see on the Services
Help us better understand your interests and needs, and improve the Services, including through research and reports, and test and create new products, features, and services
Secure our websites and applications, and resolve app crashes and other issues being reported
Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others
Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
Aggregate/Anonymous Data. We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device. We may use such information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
Leagl bases for use your information
The legal bases for using your information as set out in this Privacy Policy are as follows:
Where the use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the terms of service of our websites which you accept by browsing the websites/registering; and/or our contract to provide our Services to you);
Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing Services);
Where we are required to process information in accordance with an EU Member State legal obligation; or
Where we have your consent, in accordance with applicable law.
To collect the information in the “Information We Collect Through Automated Means” section above, we and our service providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
Offguides takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to Offguides via the Internet.
We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection, and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Date of Last Revision” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.
Please feel free to contact us if you have any questions about Offguides Privacy Policy or the information practices of the Services.
You may contact us as follows:
[email protected]
Offguides (OLOBOROS GROUP) BE0759406664 67 Rue de Serbie 4000 LIEGE BELGIQUE